Do you have a GE Refrigerator that won’t cool at all, or just isn’t getting cool enough? Many times, people think they need to figure out how to add freon to a refrigerator, but many times, its a fix that a regular person can do, or at least troubleshoot themselves easily enough.

In this video, I want to show you some GE Refrigerator troubleshooting – what GE Refrigerator parts to look for that could cause the unit to not work as its intended. On this one, we find out pretty darn fast why it won’t work! But I went ahead and went over other major parts we find that are responsible for causing a refrigerator like this to not work properly.

The goal of this video is to show you why a GE refrigerator won’t cool, and the main, easy-to-fix culprits of why a GE fridge won’t cool.

A few things we cover in the video:

– How to clean a refrigerator
– How to check a refrigerator compressor relay
– How to Repair a GE refrigerator defroster system
– Addressing a GE Refrigerator Not Cooling

Link to the common GE defrost heater for a side-by-side refrigerator:
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Remember: If your refrigerator has dirty condenser coils, it could be failing to cool this GE refrigerator properly, costing you a lot of money as well as why the ice maker won’t automatically operate right – consider buying an appliance cleaning kit to prevent your appliance from an early failure. Link:

Typical defrost heater for GE:


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Video Timeline

Intro: (00:00)
Checking and Cleaning Condenser Coils: (01:25)
Comparing Clean and Dirty Coils – What They Look Like: (03:58)
Checking Condenser Fan Running: (05:18)
How to Check if Compressor is Running: (05:48)
How to Check a Relay: (06:22)
Defroster System: (07:27)
How to Test the Defrost Heater: (08:33)
Taking Apart System to Check Evaporator Fan: (09:34)
Outro / Things We Tested in System: (11:24)
How to Find Parts for Your Specific Refrigerator: (13:14)

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45 thoughts on “GE Refrigerator Won't Cool – Easy Ideas on how to Fix a Refrigerator Not Cooling

  1. troy morgan says:

    By chance would you know how to install the new compressor kit he engineers came up with for a 2020 GSS25IGNBHWW side by side refrigerator? Compressor kit WR87X10224. It’s much larger than the original compressor that was in it. GE said the kit they sent me is the new replacement. Any help would be appreciated.

  2. Tom Carter says:

    Hi, my refrigerator is at only about 50 degrees. It sounds like the evaporator fan runs for a second or two, then stops, the back on for another second or two, and continues this cycle. Any ideas?
    Thanks, Tom Carter

  3. Nghia Mai says:

    Hi Ben, I’ve more than 16 years frige Whirlpool, I’ll done like your presentation on this Video and clearn and check it with Multiple meter see what’s going on when I’ll be home, Thank you for your video.

  4. Edward Arent says:

    I have this exact same fridge. Freezer started getting warmer and defrosting yesterday. Fresh food side is warmer but the bottom drawer is freezing, drinks in the drawer are frozen solid. What could be causing that?

  5. Boby Baba says:

    Hello sir thanks for your great video , does the new LG 2019 model the evaporator fan has a temp sensor ? So the fan doesn’t turn in till the coil is cold enough or the evaporator fan always running Thanks for your help

  6. David Swain says:

    Hey Ben, I think the fan is bad in my freezer (GSC23KGTE BB) that looks just like this one inside. It's the one at the top of the coils, near the ice maker. You mentioned testing the voltage, but can you tell where to check that? There are 4 wires going to this little fan (red, yellow, blue, white); on which of these wires should I be able to measure the incoming voltage? Thanks, David

  7. Jane J says:

    Thank You for helping us. I have a problem finding a Start Relay for my old Whirlpool EB22DKXWN01 refrigerator. I have been to the site you list and others. The part # 1101014 has been discontinued and I can't find any replacement reference. I have thought about replacing the disk inside but I need to know what OHMs it is. It is a full size refrigerator with the door opening freezer on the bottom. The compressor was clicking and hot, the refrigerator was warm inside. The fans work. I paid $89. for a young whirlpool repairman to listen to the clicks feel the compressor and tell me the compressor was no good. He didn't even test anything with a multi-meter, nothing! Glad some repair people are willing to really investigate the problems. Thank You for being one of the GOOD GUYS! Hope you or someone else can help me, Thanks.

  8. cgrscott says:

    Thanks for your help. I eventually got an appliance service tech to come in and condemn the compressor on my 19-year-old GE side-by-side. So, I bought a new scratch-&-dent Whirlpool side-by-side, with an ice maker and water dispenser, for $771 before sales tax and delivery fees were added. My GE needed a lot of service in the last 19-years. It would be nice if this Whirlpool unit could be trouble free like the Admiral I had for eight years in my first home. My Admiral fridge never gave me any trouble and it remained with my first home when I sold the house.

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