Replacement Defrost heater I used→
My Multimeter→
This is a GE fridge that had the food starting to go bad and the ice cream really soft. That was the first sign. The problem was not that it couldn’t get cold. That part was working perfectly. It’s that the fridge also needs to periodically melt the ice that builds upon the fins. The heating element in this fridge burned out just like a lightbulb does, and then it would not melt the ice. The ice then gets so massive it stops all airflow. The only way to keep food at the correct temp is with airflow. This fridge is a GE GSS25JERF BB The BB part of the model number bust means that the finish is black. The Heating Element was part number G7102

The part I replaced for this model fridge was a GE WR51X10055 Refrigerator Defrost Heater and Assembly, 725 Watts, 12 Inch. See it here

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25 thoughts on “How to repair Refrigerator Freezer Not Cold Enough – Troubleshooting Heater Element

  1. Hamblett Metal says:

    Great vid
    . A common misdiagnoses is the standard lazy answer ' bad compressor' they should always check the ' run capacitor ' first if this 10 buck part is bad the compressor
    relay will click but it won't start and doesn't know which way to run. Check my channel for what looks like. Hope it helps

  2. JOYCE MAR says:

    Hi Adam I tested the heating element for continuity and it beeped. But when I checked the back of the fridge the blue wire and orange wire had no continuity . what can be the problem if the heating element works but not the wiring

  3. Daun Demarco says:

    My fridge has the same exact problem. I followed all your steps down to the heating element, continuity failed. Now my balls are stuck to the ice maker and the left one has shrunk considerably. My wife says I'm doing it on purpose to avoid taking out the trash. The ER is on its way because I can't feel my balls anymore. Do you recommend I get a new heating element or buy a new fridge.

    Update: Doc had to remove my left ball, but wife says the right one is good enough so long as I'm not shooting blanks. And the freezer is purring like a kitten.
    Thank you Adam, you've got a new subscriber.

  4. Urban World News says:

    I have a similar problem the fans are working I put the dial up to 9 on both sides and only get cool and damp in there. I hate to throw this fridge away. It's the same G.E. please help.

  5. Mouhamed Mouhamedd says:

    Hi pal how are you? Thank you for your help, it is great job you are doing. I wonder if you can help me, I have DAEWOO fridge freezer modol no: FRN-U20DCC is going crazy like me I think hhhhh, I can not explain what is happening because may spelling is not that good, is it possible to talk to you in WatsApp so I can explain what is happening to it from the beginning? This is may number if you can I will I will look forward to hear from you. 0021658073441. Thank

  6. K B says:

    What if sometimes it gets frozrn almost othet times too warm? My half n half haa been going bad a day or 2 after opening it for a year now . Wasted more money on this bs.

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